Shipping Policy
Thank you for visiting www.candjfashion.com ! We strive to offer the best shipping options for our customers to ensure that your products are delivered efficiently and on time. Please review our shipping policy to understand how your order will be processed and delivered.
1. Order Processing
- Order Confirmation: Once you place an order, you will receive an email confirmation with the details of your purchase.
- Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Methods & Costs
- Standard Shipping:
- Estimated Delivery Time: 3-7 business days.
- Cost: Free shipping for above Rs.499/- orders
- International Shipping:
-
- Delivery times and costs vary depending on the destination.
- Please note that customs, duties, and import taxes may apply and are the responsibility of the customer.
3. Shipping Destinations
We currently ship to the following locations:
- Domestic Shipping: All Over India
- International Shipping: All over World except some International restrictions
4. Order Tracking
Once your order has shipped, you will receive an email with the tracking number and instructions on how to track your order. You can also track your order through our website by logging into your account.
5. Delivery Issues
- Wrong Address: Please ensure that the shipping address is correct when placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.
- Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately at +91 9182861661. We will work with the shipping carrier to resolve the issue as quickly as possible.
- Delayed Delivery: Occasionally, delivery may be delayed due to reasons beyond our control, such as weather conditions or carrier issues. We will notify you of any significant delays and work to resolve them promptly.
6. Shipping Restrictions
- Certain products may have shipping restrictions due to regulations or carrier limitations. Any such restrictions will be indicated on the product page.
7. Returns and Exchanges
Please refer to our Return Policy for information on returns, exchanges, and refunds.
8. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
- Email:support@candjfashion.com
- Phone: +91 9182861661
- Address: C & J Fashion, 1-1282,Flat No.101,Rudrampeta,Ananthapuram-515001.
Thank you for shopping at C & J Fashion.
Return Policy
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to C & J Fashion, 1-1282,Flat No.101,Rudrampeta,Ananthapuram-515001.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to C & J Fashion, accessible from https://candjfashion.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 2 days without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: support@candjfashion.com
By phone number: +91 9182861661
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
- The wrong Products only returnable
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The goods you not Liked after receiving Not returnable
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@candjfashion.com
By phone number: +91 9182861661